← Customer Support agents
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Support Inbox

Your support inbox, under control. The agent reads every incoming request, labels it by topic and urgency, and drafts a reply grounded in your FAQ and past answers, so your team only has to check and send.

Setup

~5 min

Included in every plan, from €29/month.

Deploy this agent

What it does

  • ✓Classifies requests by topic and urgency
  • ✓Drafts replies using your FAQ and documentation
  • ✓Detects unhappy customers and flags them first
  • ✓Answers in the customer’s language

You provide

  • ✓Your FAQ or help pages
  • ✓Access to the support mailbox

You get

  • ✓Faster first replies
  • ✓Consistent answers
  • ✓Urgent cases surfaced first

How it works

  1. 1Reads each new request
  2. 2Labels and prioritises it
  3. 3Drafts a reply from your sources
  4. 4Leaves it ready for your team to send

Works with

GmailOutlookZendeskFreshdesk

You stay in control

Drafts only by default; auto-send can be turned on per topic.

Other customer support agents

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Customer Support

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Works with Google Calendar, Outlook Calendar, Phone line10 min setup →